S E R V I C E S

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Implementation & Upgrade Services

  • System Implementation – stable, low defect production system installations of Oracle Utilities products which prioritize aligning expert configurations and solutions to business requirements

  • Software Version Upgrades – use BHC’s unparalleled experience and lessons learned to upgrade your production system to the latest product version

  • Solution Center – tap into BHC’s onshore Solution Center to deliver high quality and affordable configuration and development for your system including reports, interfaces, and customized solutions

  • Time to Value – Proven, repeatable fast track implementation options available to accelerate project schedules and drastically reduce costs

Advisory, Assessment, & Testing Services

  • Upgrade assessments and project roadmaps for Utilities of all sizes

  • Oracle Utility Product configuration audits to assess and optimize system functionality

  • Enterprise/project health assessments

  • Project readiness assessments

  • Project quality assurance, quality control, and vendor management consulting

  • Quality Assurance and Independent Testing Validation

Staffing & Managed Support Services

  • Staff augmentation to supplement/complement a Utility’s current resources during and after projects

  • Flexible support solutions and options for maintaining your production system

  • Customizable functional and technical support services available for every budget

  • 7 x 24 x 365 support available remotely from BHC Solution Center in NY, or on-site as needed

Training Programs and Services

  • Knowledge transfer and customized training solution programs for business and IT departments

  • Oracle Utilties bootcamps

  • Functional training for end users

  • Post production operational and system maintenance best practice training for customers seeking vendor independence (e.g. developers training, code packaging/deployment, BI Publisher, etc.)